Privacy

99ar Privacy Policy — How We Protect Your Data

At 99ar, we take your personal data seriously. This Privacy Policy explains exactly what information we collect, why we collect it, how it is stored, and what rights you have over it. Short version: your data stays secure and is never sold.

Last Updated: January 2026
Data Encryption

All data transmitted between your device and 99ar is encrypted using industry-standard SSL/TLS. Your login credentials, payment details, and personal information are protected in transit and at rest.

Never Sold

99ar does not sell, rent, or trade your personal information to any third party for commercial marketing purposes. Your data is used only to operate and improve your experience on the platform.

Your Rights

You have the right to access the data we hold about you, request corrections, and ask for deletion of your account data subject to legal retention requirements. Contact support to exercise any of these rights.

Payment Security

Payment details used for JazzCash, Easypaisa, Raast, bank transfers, and card transactions are handled through secure payment processors. 99ar does not store full card numbers or mobile wallet PINs.

App Data Transparency

The 99ar mobile app collects only the data needed to function — account activity, device type for compatibility, and session data. No microphone, camera, or location access is requested unless you explicitly grant it.

Cookie Control

99ar uses cookies to keep you logged in, remember your preferences, and understand how the platform is used. You can manage cookie settings through your browser at any time without losing access to the site.

1. Introduction

This Privacy Policy applies to all services provided by 99ar, including the website at 99ar.onl and the 99ar mobile application available on Android and iOS. It explains how we collect, store, process, and protect information about the people who use our platform.

When you register an account on 99ar, make a deposit in PKR, place a bet on cricket or PSL markets, play in the Live Casino or Game Lobby, or simply browse the website, certain data is generated or provided. This policy tells you what that data is, why we need it, and how long we keep it.

We have written this policy in plain language so that it is genuinely readable — not just something that sits in a footer and never gets looked at. If you have a question that isn't answered here, the fastest way to get clarity is to reach out to our support team at [email protected].

By registering and using 99ar, you confirm that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, you should not register or continue using the platform.

2. Data We Collect

The information we collect falls into two categories: data you provide directly, and data generated automatically when you use the platform.

Information You Provide

  • Full name, date of birth, and contact details provided at registration.
  • Payment method details submitted when making a deposit or requesting a withdrawal — such as your JazzCash or Easypaisa mobile number, bank account name, or card details.
  • Identity verification documents if requested — such as a CNIC copy — as part of our account verification process.
  • Communications you send to 99ar support, including messages, emails, and any attachments you provide.
  • Preferences and settings you configure within your account, such as deposit limits or notification preferences.

Information Collected Automatically

  • Device information: device type, operating system version, browser type, and unique device identifiers.
  • IP address and approximate location data derived from it.
  • Session data: pages visited, time spent, actions taken, and betting or gaming activity within your account.
  • Transaction logs: deposit amounts, withdrawal requests, bet history, and game session records.
  • Cookie and tracking data as described in the Cookies section below.
Data Type Examples Purpose
Identity Data Name, DOB, CNIC Account verification & age check
Contact Data Phone number, email Account access & support
Payment Data JazzCash / Easypaisa number, bank info Processing deposits & withdrawals in PKR
Technical Data IP address, device type, browser Security, fraud detection, compatibility
Usage Data Bet history, game sessions, login times Account management & responsible gaming
Cookie Data Session cookies, preference cookies Platform functionality & analytics

3. How We Use Your Data

The data we collect is used for specific, clearly defined purposes. We do not process your personal information for any purpose not listed here.

  • Account management: Creating and maintaining your 99ar account, verifying your identity and age, and keeping your account secure.
  • Transaction processing: Handling deposits and withdrawals in PKR via JazzCash, Easypaisa, Raast, bank transfers, and cards.
  • Platform operation: Delivering sports betting markets, live cricket coverage, PSL and T20 matches, Live Casino, and Game Lobby services to your account.
  • Responsible gaming: Monitoring account activity to support responsible gaming tools — such as deposit limits, self-exclusion requests, and session time tracking — that you configure in your account settings.
  • Fraud prevention and security: Detecting unusual account activity, preventing duplicate registrations, and protecting against unauthorised access.
  • Customer support: Responding to queries, resolving disputes, and processing any account-related requests you submit.
  • Platform improvement: Using aggregated, anonymised usage data to understand how the platform is used and where improvements can be made.
  • Promotions and bonuses: Administering promotional offers, welcome bonuses, and other incentives available through the Promotions page, subject to the terms stated for each offer.

4. Sharing Your Data

99ar does not sell your personal data to third parties. We do not share your information with advertisers or data brokers. Your data is shared only in the following limited circumstances:

Service Providers

We work with trusted third-party service providers who help us operate 99ar — including payment processors, game software providers, identity verification services, and hosting infrastructure. These providers access your data only to perform their specific function and are contractually required to handle it securely and in line with this policy.

Legal Requirements

If required by applicable law, court order, or a formal request from a relevant authority, 99ar may be required to disclose certain account or transaction data. We will notify you of such requests where we are legally permitted to do so.

Business Transfers

In the event of a merger, acquisition, or transfer of 99ar's assets, user data may be transferred as part of that transaction. Any successor entity would be bound by this Privacy Policy or would provide you with notice and an opportunity to delete your account.

Fraud and Security

Where we suspect serious fraudulent activity, money laundering, or misuse of the platform, we may share relevant account data with fraud prevention organisations or relevant authorities as necessary to investigate or address the issue.

5. Payment Data

When you make a deposit or request a withdrawal on 99ar, your payment details are handled through secure payment processing partners. All transactions are processed in PKR. The specific data shared with payment processors includes only what is necessary to complete the transaction — for example, your JazzCash or Easypaisa mobile number, or your bank account details for Raast and bank transfer payments.

99ar does not store full debit or credit card numbers on its own servers. Card transactions are tokenised by our payment processor, meaning only a secure reference is retained on our side. Your mobile wallet PIN, bank login credentials, and card CVV numbers are never visible to or stored by 99ar at any point in the transaction flow.

Withdrawal requests are processed to the same payment method used for the original deposit, or to a verified account held in your name. This requirement exists to protect your funds and prevent unauthorised withdrawals to unverified accounts.

6. Cookies

99ar uses cookies and similar tracking technologies to make the platform work properly and to understand how it is being used. A cookie is a small text file stored on your device when you visit a website. It does not contain executable code and cannot access other files on your device.

Types of Cookies We Use

  • Essential cookies: Required for the platform to function. These keep you logged in during your session, maintain your account state across pages, and remember your language and currency preferences. Disabling these may prevent parts of the platform from working correctly.
  • Analytics cookies: Used to understand which pages and features are most used, how long sessions last, and where users encounter difficulties. This data is aggregated and anonymised — it is not linked to your personal account.
  • Preference cookies: Store settings you have chosen — such as your preferred sports markets, notification preferences, or display settings — so they are remembered the next time you log in.
  • Security cookies: Help detect unusual activity, protect against cross-site request forgery, and maintain the integrity of your login session.

Managing Cookies

You can manage or disable cookies through your browser settings at any time. Most modern browsers allow you to block all cookies, accept only certain types, or clear cookies that have already been stored. Note that disabling essential cookies may affect your ability to log in or use certain features of 99ar. Disabling analytics or preference cookies will not prevent you from using the platform.

7. Data Retention

We retain your personal data for as long as your 99ar account is active and for a reasonable period thereafter to fulfil legal, regulatory, or operational obligations. The specific retention periods that apply are:

  • Account data (name, contact details, date of birth): Retained for the duration of your account and for up to five years after account closure.
  • Transaction records (deposits, withdrawals, bet history): Retained for a minimum of five years from the date of the transaction, in line with standard financial record-keeping practice.
  • Identity verification documents: Retained for as long as required to meet verification obligations, and deleted securely once they are no longer needed.
  • Support communications: Retained for up to two years from the date of the last interaction, to assist with any follow-up queries or disputes.
  • Cookie and analytics data: Session cookies expire when you close your browser. Persistent cookies expire on the schedule defined in each cookie's settings, typically within 12 months.

When data is no longer required, it is deleted or anonymised in a secure manner. Anonymised data — where no individual can be identified — may be retained indefinitely for aggregate analytics and platform improvement purposes.

8. Security Measures

99ar applies technical and organisational measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • SSL/TLS encryption for all data transmitted between your browser or app and our servers.
  • Encrypted storage for sensitive account data, including identity documents and payment references.
  • Access controls that restrict which staff members can access personal account data, limited strictly to those who need it to perform their role.
  • Regular security reviews of platform infrastructure and third-party integrations.
  • Automatic session timeouts after periods of inactivity to reduce the risk of unauthorised access on shared devices.
  • Two-factor authentication options available within your account settings for an additional layer of login security.

While we take every reasonable precaution, no online platform can guarantee absolute security. You are responsible for keeping your 99ar login credentials private. If you suspect your account has been accessed without your permission, contact our support team immediately so we can review and act on it.

9. Your Rights

As a 99ar account holder, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your registered account details and a description of your request.

Right to Access

You can request a copy of the personal data we hold about you. We will respond within a reasonable time and provide the information in a clear, readable format.

Right to Correction

If any information we hold about you is inaccurate or out of date, you can ask us to correct it. Some changes — such as updating your registered name — may require identity verification before we can process the request.

Right to Deletion

You can request deletion of your personal data and closure of your account. We will action this request subject to any legal retention requirements — for example, transaction records that must be kept for a minimum period under financial regulations cannot be deleted ahead of that period.

Right to Restrict Processing

In certain circumstances, you can ask us to limit how we use your data — for example, while a dispute is being resolved — without requiring full deletion of your account.

Right to Withdraw Consent

Where we rely on your consent to process data — for example, for marketing communications — you can withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing that occurred before the withdrawal.

10. Minors

99ar is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If a minor has registered an account by providing false date-of-birth information, their account will be suspended immediately upon discovery, all activity will be voided, and deposited funds will be reviewed in line with our Terms and Conditions.

If you are a parent or guardian and believe that a minor in your care has registered on 99ar, please contact our support team immediately at [email protected]. We will investigate the account and take appropriate action promptly. We also encourage parents and guardians to use device-level parental controls to prevent underage access to online gaming and betting platforms.

11. Policy Updates

99ar may update this Privacy Policy from time to time to reflect changes in how we operate, changes in applicable laws, or improvements to our data practices. When updates are made, the revised policy will be published on this page with an updated "Last Updated" date at the top.

For significant changes that materially affect how your data is used, we will provide notice through the platform or via your registered contact details before the changes take effect. Your continued use of 99ar after any update constitutes acceptance of the revised Privacy Policy.

We recommend reviewing this page periodically — it is not long, and staying informed is worth the few minutes it takes.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data on 99ar, you can reach us at:

For general questions about the platform, deposits in PKR, betting markets, or your account, the FAQ page is the fastest starting point. For anything related to data access, correction, or deletion, email us directly and include your registered account details so we can locate and review your data promptly.

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